Customer Service Executive A Well Reputed Commercial Private Bank

নতুন নতুন চাকরির পোষ্ট পেতে আমাদের পেজ লাইক ও শেয়ার করে রাখুন
Build bank
Building and sign bank (done in 3d)
Job Summary

Published on: Aug 1, 2017

Job Nature: Contractual

Job Location: Dhaka

Application Deadline: Aug 31, 2017

Job Context
    We are looking for ambitious, smart, goal-oriented, enthusiastic individuals who can perform in the above position of the Bank`s Call Centre.
Job Description / Responsibility
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Provide product and service related information
  • Receive and escalate customer requests and complaints
  • Able to handle inbound and outbound calls where required
  • Capable to handle customer queries through email
  • Document all call information according to Standard Operating Procedure
  • Record details of actions taken
Job Nature


Educational Requirements
    Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with no third division/class in any public examination
Job Requirements
  • Age not over 30 years as on July 31, 2017
  • Have good command in English and Bengali (Oral and Written)
  • Must be able to learn quickly to acquire the product and process knowledge
  • Proficient in Ms Word, Ms Excel
  • Willing to work 24/7 roster basis, including weekends and public holidays
  • Hard working and ability to work under stress
  • Freshers are encouraged to apply
Job Location


Salary Range
    As per bank policies
Other Benefits
    As per bank policies
Job Source Online Job Posting